1st Apr 2025
Maintenance Announcement
Dear Valued Customer,
To provide more stable and efficient services, we have scheduled a maintenance operation for your instance. The details are as follows:
Maintenance Time: Starting at 1:00 PM on Wednesday, April 2, 2025, Los Angeles TimeEstimated Duration: Approximately 15-30 minutesMaintenance Details: Operating System upgrade
For ...
3rd Jan 2025
Permanent Suspension of Credit Card Payments
Dear Customers,
Due to recent serious fraud issues, we have decided to permanently suspend credit card payments. The specific arrangements are as follows:
Credit Card Refunds
All credit card payments made after December 9, 2024, will be fully refunded to the cardholder's account on January 7, 2025.
Service Suspension
Since the ...
25th Dec 2024
Storage Server Hard Drive Failure
Dear Valued Customers,
During routine maintenance, we identified a hard drive failure in our large storage server, which is currently being addressed as a priority. This issue is impacting the following services:
Access to the VPS Dashboard
Unable to order new VPS instances
All VPS instances on the large storage server are offline
We ...
12th Dec 2024
Important Notice: Port Restrictions for Residential IP VPS
Dear Valued Customers,
To ensure the stability of our network, we remind you that Residential IP VPS is not designed for dedicated DDoS protection. Therefore, to maintain overall service quality, we will implement the following measures on December 13:
Rejecting traffic on ports 80 and 443
If you need to continue using services with DDoS ...
